Contact Us

We are here to help with your questions.  If you experience any issues using the form, please feel free to email us directly at support@planetapplique.com.  Additionally, if you have a question regarding a product you ordered, please use the messaging system in your account for easier communication. Because we are a small family business, we regret we cannot offer phone assistance due to customer service volume and schedule.

We often start setting up our website for our new release early when everything is about to hit. We do this so that customers who purchase today wont miss out on something just hours away.  We are excited to share the pictures soon! The release works like this:
Spend $17.99 On our website and you'll automatically get for free:
  • Kira Kangaroo
  • Katie Kangaroo
  • Exclusive Secret Down Under Surprise
  • Paisley Pencil (Bonus Exclusive)
All of the other 5 new designs being released are for sale to help customers reach the minimum if they wish.  The new items are Aubrey Cursive Chain Font, Aubrey Cursive Scribble Font, Sydney Stingray, Sheila Whale Shark, and Gracelyn Great White Shark. They are lowered in price to help customers save money :) If you already own many of our designs these would be a great choice to quickly fill your shopping cart so you can lock in the freebies.
 
Please do NOT add any of the freebies to your shopping cart. They will not be marked for free. Instead, shop for other designs and they will be added automatically. If you do not wish to purchase any of the 5 separate new designs, then you can, of course, purchase one of the Kangaroos directly and the rest will be free, but this is not the best value for you.


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